Shipping policy

Thank you for shopping with Snoopy Snugs. We work to get your order processed, shipped, and delivered as smoothly as possible. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During holidays, sales, product launches, or periods of unusually high demand, processing may take slightly longer.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when tracking is available.

Estimated Delivery Times

After processing, estimated delivery times depend on your destination and the shipping method available for your order.

Delivery estimates shown at checkout or in your order confirmation are estimates and are not guaranteed delivery dates. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our control may affect delivery.

Tracking Your Order

Once your package has shipped, tracking information will be sent to the email address provided at checkout.

Please allow some time for the carrier to update the tracking information after your shipping confirmation is sent.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible. We’ll do our best to update your information before the order is processed, but we cannot guarantee changes once an order has been fulfilled or shipped.

We are not responsible for delivery problems resulting from incorrect or incomplete shipping information provided at checkout, except where otherwise required by law.

Lost, Delayed, or Missing Packages

If your tracking information shows an unusual delay or your package has not arrived within the expected timeframe, please contact our customer support team.

We’ll help you review the tracking information and determine the appropriate next steps with the shipping carrier.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and with the carrier. You can also contact us if additional assistance is needed.

Damaged Packages

If your Snoopy Snugs arrives damaged, please contact us promptly with your order number and clear photos of the package and product.

We’ll review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer laws.

Multiple Packages

Depending on your order, products may occasionally be shipped separately. If this happens, you may receive more than one package or tracking number.

International Orders

International orders, if offered, may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable charges and responsibility for payment should be disclosed at checkout or otherwise handled according to applicable law and our stated shipping terms.

International delivery may also take longer due to customs processing.

Shipping Questions

If you have questions about your shipment, please contact Snoopy Snugs Customer Support and include your order number so we can assist you quickly.